Terms & Conditions


1 Tuition Fees
1.1 No booking is confirmed until receipt by CCT of the accepted Sales Order Confirmation accompanied by a deposit of 1/3 of the tuition and assessment fee, inclusive of V.A.T.  The deposit is non-refundable.
1.2 The balance of the course fee is payable 30 days from date of invoice.  If full payment is not received by that date, CCT reserves the right to cancel or change your booking without a refund.  You may cancel your booking and receive a refund in certain circumstances, and these are laid out in clause 3.1.
1.3 Bookings without accompanying payment are provisional only.
1.4 Places are limited and precedence will be given to bookings accompanying full payment.
1.5 All payments banked and not honoured will incur a £25 charge to cover our banking costs, keeping costs down for our customers.
1.6 CCT reserves the right to alter the published course fees when necessary.
1.7 Certificates / cards will only be issued after payment has been received in full.
1.8 Training on Customer’s site will attract a charge for travelling time and mileage to and from the site, by prior agreement. Any additional fees, e.g. car parking, tolls, etc. will be charged at cost.

2 Cancellation by CCT
2.1 CCT may terminate this agreement at any time and recover all sums due from you if you:
2.1.1 Do not make payments on time.
2.1.2 Do not carry out your obligations under this agreement
2.2 If you fail to make any payments due to us, we shall no longer have to carry out our obligations under this agreement or any other agreement between you and us until you have paid all outstanding sums.
2.3 You may not withhold payment of any invoice or other amount due to us, even if you allege a claim against us.  Our complaints procedure must be followed.
2.4 We will not provide a refund should we cancel because of a failure to pay the full balance of your course fees prior to the commencement of the course.

3 Cancellation / Changes by You
3.1 Due to the limited places and specialist nature of our courses, the course cost (less the deposit) is refundable only if a written cancellation is received by CCT at least 21 days before the course start date.  Refunds will be made within 30 days after the letter/email is received at CCT.
3.2 If you are ill, or have an accident prior to commencement of the course which makes you unable to attend, once recovered you may continue with a new course (provided we have written evidence).
3.3 Booked courses are non-transferable.
3.4 In the event you do not complete the course for any reason, you will not receive reimbursement.
3.5 Should you need to change your course dates the deposit is non-refundable.  With 14 days notice we will move your course commencement date to the next available date. There will be an administration charge of £20 and we will only move the date once.